Privacy Policy
Last updated: 23/10/25
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your data when you visit our website, make an enquiry, or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and PECR (Privacy and Electronic Communications Regulations).
2. Who we are
This website is operated by Chris Johnson Vocal Coach LTD, trading as Chris Johnson Vocal Coach (referred to as “we”, “us”, or “our” in this policy).
Data Controller: Chris Johnson Vocal Coach LTD
Email: chris@chrisjohnsonvocalcoach.com
Postal address: 23 The Drive, Worthing, Sussex, BN11 5LN
Website: https://www.chrisjohnsonvocalcoach.com
If you have any questions about this policy or how your data is handled, contact us at chris@chrisjohnsonvocalcoach.com
3. What personal data we collect
We may collect and process the following personal data:
Contact details: name, email address, phone number, and any details you provide through our contact or booking forms.
Payment information: billing details (processed securely by third-party payment providers; we don’t store card data).
Technical data: IP address, browser type, device type, operating system, referral source, and pages visited.
Cookies and tracking data: through Google Analytics, Facebook Pixel, and Kit.com integrations.
Marketing preferences: your opt-in status for newsletters or promotional emails.
Social media information: if you interact with our ads, posts, or content.
4. How we use your personal data
We use your personal data for the following purposes and lawful bases:
| Purpose | Lawful basis |
|---|---|
| To respond to your messages, enquiries or bookings | Contractual necessity / Legitimate interest |
| To deliver and manage your lessons, workshops or digital products | Contractual necessity |
| To process payments securely | Contractual necessity / Legal obligation |
| To analyse website usage (Google Analytics) | Legitimate interest / Consent (via cookie banner) |
| To run targeted ads on Facebook and Instagram (via Facebook Pixel) | Consent |
| To display and track affiliate links via Kit.com | Consent |
| To send marketing emails (if you opted in) | Consent |
| To comply with legal obligations | Legal obligation |
We will never sell or rent your data to third parties.
5. Cookies and tracking technologies
We use cookies and similar technologies to improve your experience, analyse website traffic, and support our marketing campaigns.
Tools we use:
Google Analytics (Google LLC)
Tracks website visits, behaviour, and conversions.
Data may be transferred outside the UK to the US under Standard Contractual Clauses.
You can opt out via: https://tools.google.com/dlpage/gaoptout.
Facebook Pixel (Meta Platforms Inc.)
Helps us measure ad effectiveness and create relevant audiences for Facebook and Instagram advertising.
Tracks actions such as page views and form submissions.
You can manage Facebook ad settings here: https://www.facebook.com/ads/preferences.
You can manage or withdraw cookie consent at any time via the cookie banner powered by Complianz.
6. Data sharing
We may share your personal data with:
Website hosting and maintenance providers
Payment processors (e.g., Stripe, PayPal)
Analytics and advertising services (Google, Meta, Kit.com)
Email marketing providers (e.g., Mailchimp, ConvertKit)
Legal or regulatory authorities when required by law
All third parties are required to respect your data and process it only under our instructions.
7. International data transfers
Some of our third-party providers (e.g., Google and Meta) are based outside the UK and EEA. Whenever we transfer your personal data outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place to protect your information.
8. Data retention
We retain your data only for as long as necessary:
Enquiry and correspondence data: 12 months
Client and payment records: up to 6 years (for legal and tax purposes)
Marketing data: until you withdraw consent
After this period, we securely delete or anonymise your data.
9. Your rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or erasure of your data
Restrict or object to certain processing
Withdraw consent (for marketing or tracking cookies)
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy with how your data is handled: https://ico.org.uk.
You can exercise your rights by contacting us at chris@chrisjohnsonvocalcoach.com
10. Data security
We use SSL encryption, secure hosting, and limited-access storage to protect your data. All third-party services we use comply with current data protection standards.
However, please remember that no online transmission is completely secure.
11. Links to other sites
Our site may contain links to external websites (e.g., Kit.com, YouTube, or social media). We are not responsible for their content or privacy practices. Please review their privacy policies.
12. Changes to this policy
We may update this Privacy Policy occasionally to reflect legal updates or changes in our practices. The revised version will be posted on this page with an updated “Last updated” date.
13. Contact details
If you have questions about this policy or how your personal data is handled, please contact:
Chris Johnson Vocal Coach LTD
Email: chris@chrisjohnsonvocalcoach.com
Website: https://www.chrisjohnsonvocalcoach.com
Registered address: 23 The Drive, Worthing, Sussex BN11 5LN